Testimonials
These are some testimonials from our customers!
"While the communication from the Print Canada store was good and they kept me informed on the status of my order, they forgot to ship out the 2 LED lights with my original order and so after I received the lanterns minus the (already-paid-for) lights I had to call the Print Canada Store again to get them to re-ship the lights which they did without any issue. I would order from them online again. "
"Great for shipping and following up with me to ensure they arrived"
"I called because I was having trouble with an order and the girl was extremely helpful, I'm ashamed to say that I don"t remember her name but anyone that I spoke to at PrintCanada was bending over backwards to make sure I was happy! Will make sure to recommend you to all!!!"
"great! refunded design fee since i ordered them plain, shipped well!"
"Hmmm...well lets start with the positive. They did arrive in a timely fashion and I liked the fact that I was emailed when they shipped and again when they arrived. The spelling of names and date was correct which was VERY important. However, the quality of product itself was a little to alot dissapointing. Some of the printing is crooked. There are freyed threads on more than half that I will have to trim and try to untangle as some bags are stuck together because of this. Some of the stitching is coming out and for some odd reason "light blue" thread was used on several of these "purple" bags and seem to be almost hand stitched in areas to maybe re-sew seams that had stitching missing? I am a little nervous to show my soon to be daughter-in-law these bags without fixing them first. Was not expecting that I would have to do that. Kinda sad..:-(”
Management response:
We are very sorry for the issues created on this product. We have called the comapny and expressed the concerns of this issue. The bags have come in with some excessive threads hanging on the openings. We have this product under review by our staff and will remove the product if the supplier cannot correct the issue. The issue seems to be with the 3x4 personalized satin bags and not the 4x6 size. The pricing for the 4x6 has been lowered.
I really do appreciate what you guys did! The product was the same with what you have in the pictures! It was so beautiful, everyone was complimenting me with the uniqueness of my candles & the lovely ring pillow. And, honestly your products are way more cheaper compared to the wedding stores i went in.
Great job! Looking forward to purchase from you guys again in the future!
Excellent service, much appreciated !!
right on time and looked amazing, extras sent as well.
I was pleased with the telephone and online service I received. I had a friend pick up the order and it was ready and available. The product was pretty much what I expected - so no surprises which was good. I liked that there were a few extras in the box as some were broken.
My pick up person was happy I introduced her to your company, she's thinking she may use your services in the future
Great! Product is always available and arrived quickly!
We was extremely pleased with everything. You're service was excellent as well as the product & delivery time.
Your service rep. Kelly was excellent,verifed everything with me and kept me up-todate with my order. I will certainly reccomend you and was totally satisfied with your service. Thank-You