Testimonials
These are some testimonials from our customers!
Awesome service, quick shipping with tracking was superb! Will Buy from again . Packing of product excellent, and Thank you for sending a funnel. Beautiful vases picture doesn't do it justice!
excellent. Assisted to help me understand what would be most suitable to my needs.
Was impressed with how quickly my cake topper came in, and that I was able to go and pick it up and not have to pay shipping
"Excellent... Exactly what we wanted!"
"You guys were great! The website said three to six weeks for processing time, I received my product within a week of placing my order and nothing. Rome during shipping."
"First placed an order in January/February for personalized napkins for an anniversary and they arrived within 2 wks.
We are awaiting wedding items ordered March 17th. We are pleased with your service thus far. However have not heard about the wedding shipment yet.”
Management response:
Following this review the customer emailed us using our ``check order status`` located on the left hand side of website. As stated in the description the personalized bags have a production of 4 weeks plus transit time. We are at 3 weeks and order will ship out April 16 to customer.
"I got these to give out as Keepsakes for my son Noah's Christening. Everyone loved them! Shipping was fast and customer service was terrific! I did feel that the product had been misrepresented in the picture shown, as they were a lot smaller than I thought they were going to be.”
Management response:
The size of the candle is stated on the website. All products have sizes etc that are needed to describe the product. Please read the description upon ordering to insure it is what you are looking for.
Excellent service! It was a last minute order & I was really concerned I wouldn't receive it in time for my wedding. But they came through for me. Very courteous & proffessional.
"It was broke when I got it. So y'all did not do good at all”
The item that was purchased was from Weddingstar ("Written in the Stars" Bride and Groom Couple Figurine). We are not sure why a one star was given on our service. Customer called that the item was broken, we had asked that a picture be sent as we do on all our damaged items. A picture was sent and one of the stars had fallen off, we had contacted Weddingstar and they are aware of the issue. We then contacted the customer to arrange a new topper to be sent out at no charge as her event date was not until August 4, 2012 . The customer responded that she does not want a new topper but would like the money back, we requested the item must be returned at our expense. Customer refused to have it returned and Only wanted her money back. Several days later we received a email stating that the customer was keeping the product and will glue the star on herself. After further check on this problem we have found that one star is packaged in the styrofoam will come off in some cases. We will notify customers when orders are placed before shipping out this product.
"Excellent"